Reference

How studiobet Protects Your Personal Data

Your personal data — from account registration details to payment records via DANA, OVO, GoPay and QRIS — is handled under a clear, documented policy that we keep…

Data collected only with purposeDANA, OVO, GoPay, QRIS transactions securedNo third-party data salesAccess requests handled within 14 daysEncrypted account storage
studiobet How studiobet Protects Your Personal Data
HUBUNGI TIM PRIVASI

Reach Us About Your Privacy Rights

If you have a question about how your data is used, want to request a copy of your records, or need to update personal details on…

Live Chat Start a live chat session any day between 08:00 and 23:00 WIB.
Email Support Send your data access or correction request to our privacy email address.
Privacy Request Form Use the dedicated form inside your account dashboard under Settings to submit a formal…
KEAMANAN DATA ANDA

Six Ways We Handle Your Data Responsibly

From players in Makassar connecting via mobile to those using desktop sessions in other cities, every account interaction goes through the same security layer.

Encrypted Storage

All account data, including payment method identifiers for DANA, OVO, GoPay and QRIS, is stored using AES-256 encryption at rest.

Cookie Policy

We use functional and analytical cookies to maintain your session and measure how pages load.

Data Retention Period

Account records are retained for a period required by applicable regulation.

Third-Party Sharing

We share data only with payment processors such as those operating DANA, OVO, GoPay and QRIS rails, and only the…

Account Security Steps

Two-step verification is available on your account under Security Settings.

Your Right to Correction

You can update your email address, phone number and payment method details directly from the Account tab.

Your Privacy Questions, Answered Clearly

We have gathered the questions we hear most often about data handling, cookies, account access and how your DANA, OVO, GoPay or QRIS payment records are stored. Each answer reflects the actual policy we operate under — not a generic statement.

We collect your name, email, date of birth, and the payment identifiers you link — such as your DANA or OVO wallet number. Device and session data is also logged automatically to protect your account from unauthorised access.

Non-transactional data is deleted within 90 days of account closure. Transaction records may be retained longer where required by local law. You can request a summary of what is held via the privacy request form in your account dashboard.

We share only the minimum data required with payment processors handling DANA, OVO, GoPay and QRIS transactions. We do not sell, rent or trade your personal information to any marketing or data-brokering third party.

Submit a data access request through the privacy form in your account Settings tab or by emailing our privacy team. We respond within 14 business days and send the data in a readable, structured format.

Yes. You can submit a deletion request via the same privacy form. We will remove non-transactional data promptly. Some financial records must be kept for the period required by applicable regulation, as explained in the response we send you.

We use session cookies to keep you logged in and analytical cookies to monitor page performance. You can manage these through the cookie banner on your first visit or via your browser settings. Turning off functional cookies may affect how your account loads.

No. Your QRIS and GoPay transaction records are stored in an encrypted database accessible only to authorised personnel. They are shared with the relevant payment processor solely to complete or verify your transaction, and for no other purpose.